Discuss New Trades Career in the Electrician Courses : Electrical Quals area at ElectriciansForums.net

@paingtonpete
Great response. Its hard enough when looking for a trusted source that when you find comments on threads like this sends your decision you've made spiraling ! Most of the comments make me wonder what type of people will call something a scam when they have already signed up to it? I have read through all the official documents that the college provide and the funding organisation and all are regulated either by the FCA or the consumer credit act of 1974..All the qualifications are provided through City & Guilds and meet QCF requirements, BPEC, ACS, MCS, GAS SAFE and NVQ that also lead onto further recognised standards Gold Card, JIB, AM2, After doing further research I have also found that to be registered and have a registration number these are not handed out to any organisation.
 
I have just gone into it and until you mentioned it had no idea about the profile. It's not the passion for the college, I'm voicing an opinion based on facts, my facts. When someone calls it a scam and I'm at the same college thats not my experience.
 
I suspected like @westward that you where a tutor or lecturer so checked your profile.

If you are a lecturer, this is not a problem as it means we get the other side of the argument. To deny it is taking away credibility to your argument.


On another note to flip the reviews a bit. I’d like to say I did all or most of my training at South Devon College in paignton and dcet in Exeter. I cannot fault the training or service I have received.
The only criticism I had was a lecturer was off sick at south Devon college for several weeks during my C&G lv2 so a big chunk of the course was not provided. ( all the 3 phase stuff)
I made an appointment with a senior lecturer and raised my concerns. I made it concerns rather than complaint. He took me to one side in a class and covered everything I had missed.
Thats how you deal with a complaint on both sides. Simple.
 
I suspected like @westward that you where a tutor or lecturer so checked your profile.

If you are a lecturer, this is not a problem as it means we get the other side of the argument. To deny it is taking away credibility to your argument.


On another note to flip the reviews a bit. I’d like to say I did all or most of my training at South Devon College in paignton and dcet in Exeter. I cannot fault the training or service I have received.
The only criticism I had was a lecturer was off sick at south Devon college for several weeks during my C&G lv2 so a big chunk of the course was not provided. ( all the 3 phase stuff)
I made an appointment with a senior lecturer and raised my concerns. I made it concerns rather than complaint. He took me to one side in a class and covered everything I had missed.
Thats how you deal with a complaint on both sides. Simple.
I agree, however I am not a tutor or a lecturer...My background is in the Media and after lockdown my career was pulled from under me so looked at the trades.
Can anyone help in how I can amend that?
 
I've got a massive wake-up call 2 weeks ago when i got this screen you see attached here. At any point whatsoever crossed my mind that my course will expire before i finish it. It was sold to me as 'learn at your peace when you can'. It did take longer than my initial plans to finish it in 2 years.Screenshot_20210320-142048_Samsung Internet.jpg

However 2 weeks ago when i was denied access to a my account and to a live training, I've phoned the 'tutors team' and I've been sent to call administration office. From there I've got a text message link to a webpage where to request an extension. On a third call I've been 'advised' it will take 10 working days...

Wednesday evening I've found a letter when i got home asking for £400 bank transfer. Thursday i was completely depressed could not even tell my family about this issue. Yesterday i was busy with work. I will get in contact with whomever they are on this Monday.

I'm not slagging anyone here and I'm not complaining either. Pure statement of my ongoing experience.

I must point out that out there are many other experiences very similar to mine and reviews and feedbacks are very very worryingly, as in this: quote: "I've paid £7k for 3 textbooks" and many more.

I did not come to complain here. I've had a few comments on this thread many months ago, I've added couple of lines 2 weeks following that i would come back and share my experience once solved either way. Since yesterday this thread simply got inflamed by very positive feedbacks. Mine is not positive at this very moment at all tho
 
I've got a massive wake-up call 2 weeks ago when i got this screen you see attached here. At any point whatsoever crossed my mind that my course will expire before i finish it. It was sold to me as 'learn at your peace when you can'. It did take longer than my initial plans to finish it in 2 years.View attachment 83523

However 2 weeks ago when i was denied access to a my account and to a live training, I've phoned the 'tutors team' and I've been sent to call administration office. From there I've got a text message link to a webpage where to request an extension. On a third call I've been 'advised' it will take 10 working days...

Wednesday evening I've found a letter when i got home asking for £400 bank transfer. Thursday i was completely depressed could not even tell my family about this issue. Yesterday i was busy with work. I will get in contact with whatever they are Monday.

I'm not slagging anyone here and I'm not complaining either. Pure statement of my ongoing experience.

I must point out that out there are many other experiences very similar to mine and reviews and feedbacks are very very worryingly, as in this: quote: "I've paid £7k for 3 textbooks" and many more.

I did not come to complain here. I've had a few comments on this thread many months ago, I've added couple of lines 2 weeks following that i would come back and share my experience once solved either way. Since yesterday this thread simply got inflamed by very positive feedbacks. Mine is not positive at this very moment at all tho
I feel your pain and am sympathetic to your issues.

ive tried to be open minded on this issue as sometimes getting one side of an argument is not enough to made an informed decision.

If it helps I am leaning toward your point of view. And hope what you have said on this site will give others looking at doing what you have done information for them to make an informed choice.
 
Last edited:
Course may or may not be good. Sounds like an organisation with poor customer service. All resources devoted to hard sell and sign up to credit agreement. If the pandemic has caused issues then all clients should have been updated by the company as to the planned alternative arrangements.
 

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