C.U change covering letter

[dim_bulb]

Hi guys

I want to cover myself when it comes to changing a board, i.e "this is the price for c.u change but if any faults are picked up and they need to be rectified this will incur additional costs etc

obviously i check main bonds and do visual/check supply etc when i quote but the reason is mainly no rcd to new rcd board

If you have a pre made letters could you send us them or just would like your advice in how to compose a letter

thanks in advance
luke.

 

[dim_bulb]

have i posted this in the painters and decoraters forum?

40 views and not a dickebird

only wanted advice chaps

 

[GOODWIN]

have you got some terms and conditions which you send out?

 

[act1988]

well when Im pricing a job I write out a quotation for the client with the necessary breakdown of price work, labour/materials and just make it clear that all faults and follow on work is subject to extra pricing.

 

[dim_bulb]

all i have at the moment is- non payment will result in removal of items

about to do a c.u change and dont what grief so i thought if i had a template i could use a disclaimer.

thanks for your relpy.

 

[Carter]

I guess something along the lines of;

"Note - When connected to pre-existing circuits the enhanced fault detection and protection capabilities afforded by RCD devices may expose underlying faults and deficiencies that have previously gone undetected. In this event remedial work to discovered faults will need to be undertaken at the client's expense before final connection, testing, commissioning/handover is possible."

(OPTIONAL)

p.s. For the avoidance of doubt: we are not a registered charity, we are not electrical outreach workers, we do not offer 'mate's rates' and neither are we magicians.

In appreciation of your valued custom

Hugz and Kisses

Dim-Bulb Electricals Ltd.

Definitely also need to make it absolutely clear that variations and additions to the agreed scope of works will be additionally charged.

 

[dim_bulb]

you are a star


thank you mate much appreacited

love the hugz n kisses

 

[topquark]

Hi guys

I want to cover myself when it comes to changing a board, i.e "this is the price for c.u change but if any faults are picked up and they need to be rectified this will incur additional costs etc

obviously i check main bonds and do visual/check supply etc when i quote but the reason is mainly no rcd to new rcd board

If you have a pre made letters could you send us them or just would like your advice in how to compose a letter

thanks in advance
luke.

Slightly off topic ... there was a good sticky on CU changes as I recall. One of the good pieces of advice was doing a 250V IR test L+N to Earth on the whole installation (should not upset any vulnerable equipment and will give a good indiciation if any tripping type faults may show up later).

 

[High Tower]

I personally love the bit about electrical outreach workers!! priceless!!

 

[nickblake]

what you need to do is include a pre check in your quote ie a few basic tests so you dont spend 4 days trying to find why the /RCD keeps tripping

 

[dim_bulb]

yes I was reading "c.u changes and you" sticky by jason very informative great thread.

 

[Carter]

you are a star


thank you mate much appreacited

love the hugz n kisses

Yer welcome DB, I thought I'd stick the "enhanced fault detection and protection capabilities" bit in as it leads the customer in with a perceived positive benefit before you get to the "at the client's expense" kicker.

 

[dim_bulb]

a very good touch i will be using it, maybe not the hugz n kisses bit have to quote extra for that

 

[giio]

all i have at the moment is- non payment will result in removal of items

about to do a c.u change and dont what grief so i thought if i had a template i could use a disclaimer.

thanks for your relpy.

never in a million years will this happen

 

[dim_bulb]

do you mean the text in bold?

probably not, i would just take them to a small claims court.

giio if you did a job and the customer didnt pay for whatever reason what would you do?

 

[giio]

essentially on your contract you should cover most items but even then if somebody does not want to pay you they won't, even going to a small debts court they can argue the big bad spark argument and even if the court decides in your favour then they will ask for installments , then stop paying after two payments, you then need to go back to the small debts court and on and on and on it goes, if your instincts tell you that the customer is dodgy do not do the job,
the best bet is in your contract with them to write in stage payments and before you put in the consumer unit and any expensive items have it written in the contract that there will be a penultimate final payment and put all the gear onto that, do not pull off the job as legally they can get someone in to finish it and charge you the earth,
I don,t even think according to NICEIC rules you can hold back a certificate for non payment at least it used to be that a few years back.
trust your instincts and find out if anybody else has done work for them, to be honest we are at their mercy fortunately most people are ok, I generally try and befriend myself to them during the job

 

[dim_bulb]

thanks for replying that was really informative I have a better understanding now of what should be done

cheers giio

 

[vitoboy]

i just say...this quotation is based on the existing cabling being of a suitable standard for reconnection...

 

[giio]

thanks for replying that was really informative I have a better understanding now of what should be done

cheers giio

I was in a bit of a rush before,
basically set the contract out in stages ( no matter what size the job is)and stage payments, so you really want the payments weighted in your favour, so say first fix 70%, mid fix 15% and remainder on completion , set this out in the contract that they will be signing to say they have accepted your terms, get the percentages right for yourself, also stipulate that any extras (agree and get them signed for) must be paid in the fix that they were done in, so 10 extra socket would go into the first fix payment etc etc.
make sure you get the extras agreed signed for, don't do any until it has been agreed,it's in the client and your favour to do this,they do not get a big extra bill shock at the end and you get paid,

the getting the extras signed will take 10 minutes of your time ,getting paid for them if not agreed and signed could take days of your time, set it out like I've said and it gives a more professional touch from you to the client

always put on any quote unless a complete re wire that the pre inspection you carried out did not include anything within the fabric of the building and any inaccessible locations,the item you quoted for is the only work you will carry out unless agreed in writing otherwise

 

[morph]

I was in a bit of a rush before,
basically set the contract out in stages ( no matter what size the job is)and stage payments, so you really want the payments weighted in your favour, so say first fix 70%, mid fix 15% and remainder on completion , set this out in the contract that they will be signing to say they have accepted your terms, get the percentages right for yourself, also stipulate that any extras (agree and get them signed for) must be paid in the fix that they were done in, so 10 extra socket would go into the first fix payment etc etc.
make sure you get the extras agreed signed for, don't do any until it has been agreed,it's in the client and your favour to do this,they do not get a big extra bill shock at the end and you get paid,

the getting the extras signed will take 10 minutes of your time ,getting paid for them if not agreed and signed could take days of your time, set it out like I've said and it gives a more professional touch from you to the client

so on a c/u change do yuou ask for some cash at 11 am and at 2.30 pm then ? with a final payment at 5 pm

 

[giio]

so on a c/u change do yuou ask for some cash at 11 am and at 2.30 pm then ? with a final payment at 5 pm

you trust your instincts,it's one fix , fingers crossed and just pot luck really