T
TPES
I have a customer who had a fault on there immersion, they've lived with this fault for about 8 months and just relying on the boost to give them a quick short supply of hot water. They said it used to work fine, no problems then just went off,
So after going and having a look it was just there thermostat had tripped out and wanted re-setting, so i did this and turned the temperature down slightly, the next day the customer text me saying everything was lovely and they had plenty of hot water. Sorted!!.... So I thought..
After a couple of days she says there is no hot water again... So going back I did IR tests across the element showing no open circuit, and knowing that the element was fine just a couple of days ago i was assuming my fault would be the thermostat again, continuity across the stat when turned up and down just as I would expect..
So I rang "santon" as it is a santon premier plus cylinder. They said they have replaced the original stats that came with the premier plus for a new design of stat, I explained my customers problem to them and they said I was right to change for one of there new immersion stats 11" long.
The stat got delivered and I put it in last night, this morning the customer text saying..."sorry, but still no how water" when they woke up
Without changing the element is there anything you chaps could recommend? And when testing heat elements what figures are you expecting on your meter be it an immersion or storage heater element?
I know a simple continuity test end to end Of the element isn't always accurate as you can still get it to bell out but have a faulty element, so IR test are more accurate..
So after going and having a look it was just there thermostat had tripped out and wanted re-setting, so i did this and turned the temperature down slightly, the next day the customer text me saying everything was lovely and they had plenty of hot water. Sorted!!.... So I thought..
After a couple of days she says there is no hot water again... So going back I did IR tests across the element showing no open circuit, and knowing that the element was fine just a couple of days ago i was assuming my fault would be the thermostat again, continuity across the stat when turned up and down just as I would expect..
So I rang "santon" as it is a santon premier plus cylinder. They said they have replaced the original stats that came with the premier plus for a new design of stat, I explained my customers problem to them and they said I was right to change for one of there new immersion stats 11" long.
The stat got delivered and I put it in last night, this morning the customer text saying..."sorry, but still no how water" when they woke up
Without changing the element is there anything you chaps could recommend? And when testing heat elements what figures are you expecting on your meter be it an immersion or storage heater element?
I know a simple continuity test end to end Of the element isn't always accurate as you can still get it to bell out but have a faulty element, so IR test are more accurate..