S
solarmad
Hi Guys, I'm new to this site but looked through many posts whilst trying to decide on what type of system to install. Great site I must say.
A couple of weeks ago I had approx 4kW worth of Kyocera panels fitted (two strings of 8) which were connected to SolarEdge Inverter. Power optimisers fitted to each panel. Within days I realised that only 8 (presumably one string) were working.
Two weeks later and no communication from my installer to rectify the problem. I have sent a letter to explain my position but no response.
What do you guys reckon my next move should be?
Much of the installation has been somewhat farcical with two changes of panel manufacturer and I can see the optimisers have only been attached with one bolt rather than two. I'm not at all happy and feel cheated yet how to proceed I'm not sure.
Any comments will be most welcome. Cheers..
A couple of weeks ago I had approx 4kW worth of Kyocera panels fitted (two strings of 8) which were connected to SolarEdge Inverter. Power optimisers fitted to each panel. Within days I realised that only 8 (presumably one string) were working.
Two weeks later and no communication from my installer to rectify the problem. I have sent a letter to explain my position but no response.
What do you guys reckon my next move should be?
Much of the installation has been somewhat farcical with two changes of panel manufacturer and I can see the optimisers have only been attached with one bolt rather than two. I'm not at all happy and feel cheated yet how to proceed I'm not sure.
Any comments will be most welcome. Cheers..