Customer not paying, hanged up on me.

[electricshock]

Hi, everyone. If this is in wrong section, please move.

I need advice on what I should do.

Basically I installed a 4 core 25mm, 20 meters swa cable for a shop. The run was from a 3 phase supply to a single phase shop. The other 2 phases were being used for shops next door.

As this was a emergency job as the old cable was buried in Wall and had been damaged somewhere. I quickly installed the cable so the tenant can get electric in his shop.

Originally the landlord called and asked me to sort it out. We have been working for him a number of years now and everything was fine.

After doing the job, the landlord tells us to get money from tenant. So now tenant saying it's landlord responsibility and landlord saying it's tenant responsibility. I am now stuck in the middle. The landlord is now just boycotting me. Hanged up on me.

Getting straight to the point, I don't want to get into who's responsibility it is. All I want to know is what can I do. I had a verbal agreement with landlord, no signed document. I have sent invoice to landlord address.

Should I do small claims against landlord?

Can I take my cable off as it is wired on the outside and most of the cable is fixed onto next door shops back wall?

What would you advise?

Please let me know if you need more detail.

Thank you in advance

 

[MDJ]

Who ever asked you to install the cable is the person responsible for payment, you need to write an official letter confirming this and giving him a 7 day term to settle, if he does not you can then write a letter with a further 7 days or you will pass the dept onto a third party. That should sort him out, he will not like the thought of a debt collecting agency knocking on his door. One last thing, keep everything you have relating to that job in a folder, any conversations, times etc etc, you may need it if it goes the distance.

 

[electricshock]

Thanks Mdj. Are there any letter templates online that I could use.

 

[MDJ]

Just write a normal letter on your company letterhead, or if you do not have one write a standard letter dear sir etc etc and make sure you put your name, date and address on the letter. at the very bottom of the letter after you have written your bit you can add a payment must be recieved within 7 days of this dated letter and you could add it in bold, send me your e-mail addy via a pm here and I will send you a basic invoice and invoice letter head so you can see whats what.

 

[KAS1]

Hmmmm it happened to a chap I know once, customer wouldn't pay up, so he went round and started to take all his materials back, after he'd removed the supply to the shop resulting in lost business he was paid in a wad of notes as soon as the chap could get to a cash machine lol

 

[MDJ]

Hmmmm it happened to a chap I know once, customer wouldn't pay up, so he went round and started to take all his materials back, after he'd removed the supply to the shop resulting in lost business he was paid in a wad of notes as soon as the chap could get to a cash machine lol

HAHA good one, Trouble is though the op needs to be professional and I do believe it is illegal to do that actually haha, good idea though.

 

[electricshock]

I have sent you private msg Mdj.

 

[electricshock]

But what if the cable is not fixed onto his property. Is it still illegal for me to take it out.

 

[MDJ]

Thats the worse thing you can do IMO. It will cost you more time and money, send the guy an invoice with a letter asking for payment and give him 7 days to reply, then you can get nasty if he does not, try to be professional and make sure everything is in writing and like I mentioned earlier make sure you keep everything relating to this job in a folder. Try to remember when he asked you to do it, the dates and converstaions and write it all down, and whack it in the folder.

 

[Guest55]

Hmmmm it happened to a chap I know once, customer wouldn't pay up, so he went round and started to take all his materials back, after he'd removed the supply to the shop resulting in lost business he was paid in a wad of notes as soon as the chap could get to a cash machine lol

This !!!! ^^^^

unless youre happy to be hanging round for over 6 months waiting for small claims court to settle..........

then turn up at shop and rip cable out.
answer no calls from anyone concerned and let the ******** landlord sort out his own mess.

 

[electricshock]

Thanks. I'll do that

 

[Engineer54]

Whoever gave the instruction to carry out the works, is the party responsible for payment of the said works. Any dispute between the Landlord and his tenant has nothing whatsoever to do with you. If the Landlord considers that the costs of these works should be to the tenants account, then it's up to the Landlord to recover those costs, Not You!! ....End Of!!

 

[MDJ]

I have sent you private msg Mdj.

I have replied to your pm, do not go to site and rip out the cable, well not yet anyhow, you still have a good chance of payment, chin up.

- - - Updated - - -

This !!!! ^^^^

unless youre happy to be hanging round for over 6 months waiting for small claims court to settle..........

then turn up at shop and rip cable out.
answer no calls from anyone concerned and let the ******** landlord sort out his own mess.

I need a new bouncer Biff, will you beat up my slow paying customers for me lol

 

[electricshock]

What's the worse that can happen if I take the cable out. Bearing in mind that I don't need to enter the shop and the back gate is always open. So I would be like in and out.

 

[Pete999]

Get the Sheriffs in CCJ is the way to go, long winded, I know but you are then doing it the legal way, if the other party turn up at the hearing it;s a joy to watch them squirm, worth the wait I guess,at least it was when I took some scrot to court barstewards

 

[Tridentsystems]

Why did you fix cable to someone else's property ? Watch they don't claim of you

 

[telectrix]

no need to remove SWA. just give it a few well placed whacks with one of these bad boys.

 

[Knobhead]

Hi, everyone. If this is in wrong section, please move.

I need advice on what I should do.


Originally the landlord called and asked me to sort it out. We have been working for him a number of years now and everything was fine.

The landlord is now just boycotting me. Hanged up on me.

Had.

Hung.

 

[telectrix]

so he should be. the landlord, i meaN.

 

[Geordie Spark]

Hi, everyone. If this is in wrong section, please move.

I need advice on what I should do.

Basically I installed a 4 core 25mm, 20 meters swa cable for a shop. The run was from a 3 phase supply to a single phase shop. The other 2 phases were being used for shops next door.

As this was a emergency job as the old cable was buried in Wall and had been damaged somewhere. I quickly installed the cable so the tenant can get electric in his shop.

Originally the landlord called and asked me to sort it out. We have been working for him a number of years now and everything was fine.

After doing the job, the landlord tells us to get money from tenant. So now tenant saying it's landlord responsibility and landlord saying it's tenant responsibility. I am now stuck in the middle. The landlord is now just boycotting me. Hanged up on me.

Getting straight to the point, I don't want to get into who's responsibility it is. All I want to know is what can I do. I had a verbal agreement with landlord, no signed document. I have sent invoice to landlord address.

Should I do small claims against landlord?

Can I take my cable off as it is wired on the outside and most of the cable is fixed onto next door shops back wall?

What would you advise?

Please let me know if you need more detail.

Thank you in advance

Template LBA (letter before action) here: https://www.google.co.uk/search?cli...efore+action&sourceid=opera&ie=UTF-8&oe=UTF-8

LOTS of them in fact!!

 

[Geordie Spark]

Had.

Hung.

This pedantry is quite infectious.

 

[Geordie Spark]

I can recommend Thomas Higgins: Business Debt Collection & Recovery Solicitors - The Thomas Higgins Partnership

 

[Pete999]

Pedantry, now there is a word not widely used in today's world of innits and lol etc

 

[Geordie Spark]

Pedantry, now there is a word not widely used in today's world of innits and lol etc

Neither is pedanticity but I think it's a non-word for pedantry so I don't use it.

 

[Silly Sausage]

This pedantry is quite infectious.

Had or have, I think both are correct.
It depends on the context of the sentence.

Bring it on Voltz!

 

[mobile]

I had a pedantry once but cream from the doctors got rid of it

 

[MDJ]

What's the worse that can happen if I take the cable out. Bearing in mind that I don't need to enter the shop and the back gate is always open. So I would be like in and out.

You will end up with a load of armoured unpaid for and a possible prosecution, stick with being professional and stop acting like a fool. You either want your money or you want to look cool here, make your mind up, if you want professional advice then great, if not please do not waste our time.

 

[electricshock]

I don't want too look cool. I just don't like the fact that the landlord is making money on his shop without paying for my work which I earnt

 

[electricshock]

Why did you fix cable to someone else's property ? Watch they don't claim of you

The old one was going through the same shops. There is no other way of getting the cable there.

 

[MDJ]

I don't want too look cool. I just don't like the fact that the landlord is renting shop without paying for my service which he is not paying for. I send the letters out first.

Well were on your side, no one likes a fella to be ripped off, do the letter and send another invoice, then you will have grounds to move to the next step, even if that is ripping it out, don't leave yourself open to anything which may incriminate you.

 

[electricshock]

Well were on your side, no one likes a fella to be ripped off, do the letter and send another invoice, then you will have grounds to move to the next step, even if that is ripping it out, don't leave yourself open to anything which may incriminate you.

Shall I send the invoice and letters recorded delivery so I know he has received it.

 

[MDJ]

Shall I send the invoice and letters recorded delivery so I know he has received it.

Yes and make sure you send the other 7 days later if payment is not recieved, he needs to know you will get a third party involved, that will upset him but should get him to sort it out.

 

[KAS1]

Hasn't he paid up yet, this thread has been going for four hours, it's dark now, so I think it's time to go and at least isolate your SWA and put a sign on it "do not use until paid for" and or "Installation not safe" and do not issue any certs..........

 

[guest119]

He is not obliged to accept recorded mail.
The postman can say who sent it and he may say take it away.
You need a plan B.

Boydy

 

[guest119]

I don't want too look cool. I just don't like the fact that the landlord is making money on his shop without paying for my work which I earnt

have earned. :cheesy:

Boydy

 

[Guest111]

No you may not legally remove the cable,unless you can return the premises to the exact condition they were in before you started.Typically this can mean for example if you have drilled holes in the brickwork to get the cable in then you must remove said bricks and replace them with bricks that match the original,you may not fill the holes with mortar as they were not filled with mortar before.This may sound petty,but that's how bad it can get in a court case.The BIG mistake you made in this situation is doing the work without written authorisation.Basically in a court of law a verbal agreement isn't worth the paper it should have been written on.I bet I know what's happened here,there has been some misunderstanding regarding the cost of the job and now the guy doesn't want to pay,the tenant shouldn't have to pay as I would assume that he's renting a property that includes utilities,gas,water,electricity.You appear to be between a rock and a hard place,however I would strongly recommend that you go down the legal route or you could be the one in court.

 

[Guest55]

He is not obliged to accept recorded mail.
No , but he wont know whats it is until he accepts it , and his curiosity as to what this exciting and possibly valuable package might be means its certain that he wont turn it away.

The postman can say who sent it and he may say take it away.
How would the postie know who sent it ??? or any of the other 200 or so packages in the back of his van ?

You need a plan B.

Yep deliver it yourself , OP obviously lives in the same town.

Boydy

........
;-)

 

[MDJ]

The postman can say who sent it and he may say take it away.


Boydy

Is he psychic lol

 

[guest119]

Recorded mail has the senders name on it and you have the right to refuse it.

Boydy

 

[ChrisElectrical88]

What a ---- pot. Go and rip it out

 

[Guest55]

we clearly have 2 camps here.

those whom can afford to put their faith in the slow skewered UK legal system.
and those that would rather take control of their own destiny.

 

[jimjimjim]

No point in taking it out, you'll just end up loosing time and you'll never see any money if you do. Yeah it might make you feel better, but it's a last resort. And i find expanding foam is the ultimate revenge tool.

Could you disconnect the outgoing swa from the supply isolator, so it looks as if you are disconnecting it, but could actually re-instate it easily? Bluff them.

Jim

 

[dagrat]

As a point of interest how does the third party debt collection actually work. Do they pay you the invoice cost less their costs and seek payment direct, or do they seek payment and only pay the spark when they have received the money?
only ask I have never needed one yet, but but you never know and I'm curious as to their costs etc

 

[vernam616]

Materials back out, simple as that, that cable is your property until it is paid for whether it is installed in someone elses premises or not

Get round there and pull it out, im pretty sure they will soon square up to keep his shop going

Other than that you could offer a solution to him, tell the tenant you think its the landlords responsibility but ask the tenant to pay you, the tenant can reclaim the cash by not paying the rent for a month or two

 

[MDJ]

but ask the tenant to pay you,

What Drugs are you taking today? and can I have some lol

 

[vernam616]

well the reason the tenant isnt paying is because he thinks is the landlords responsibility, so as a option, the tenant COULD pay (yes far fetched) and then claim the money back off the landlord by not paying his rent for a month or two, that way the landlord has paid for it

 

[electricshock]

well the reason the tenant isnt paying is because he thinks is the landlords responsibility, so as a option, the tenant COULD pay (yes far fetched) and then claim the money back off the landlord by not paying his rent for a month or two, that way the landlord has paid for it

The tenant did say that he can pay and not pay rent. But only if the landlord accepts which obviously he won't by the looks of it.

 

[guest119]

well the reason the tenant isnt paying is because he thinks is the landlords responsibility, so as a option, the tenant COULD pay (yes far fetched) and then claim the money back off the landlord by not paying his rent for a month or two, that way the landlord has paid for it

It's sfa to do with the tennant which is another reason not to go down the brutal route, he has done no wrong.

Boydy

 

[electricshock]

No point in taking it out, you'll just end up loosing time and you'll never see any money if you do. Yeah it might make you feel better, but it's a last resort. And i find expanding foam is the ultimate revenge tool.

Could you disconnect the outgoing swa from the supply isolator, so it looks as if you are disconnecting it, but could actually re-instate it easily? Bluff them.

Jim

What could expanding foam be used for. Hmm, I can cut the wire and fill the box with expanding foam. Haha

 

[Silly Sausage]

What could expanding foam be used for. Hmm, I can cut the wire and fill the box with expanding foam. Haha

Something to do with Landlords and their cars, don't waste your time with the exhaust pipe though, apparently!