Discuss Ring Main with sockets not working in the UK Electrical Forum area at ElectriciansForums.net

Take every socket off and work methodically around. Disconnect all conductors and continuity check using a wonder lead. Sketch the layout on some paper as you go.

It's surprising how it makes more sense looking at it from that perspective.

My suspicious would be a ring within a ring via a JB.
 
Take every socket off and work methodically around. Disconnect all conductors and continuity check using a wonder lead. Sketch the layout on some paper as you go.

It's surprising how it makes more sense looking at it from that perspective.

My suspicious would be a ring within a ring via a JB.

Methodical working is the key yes, but there's rarely a need to take all of the sockets off.
Take a guess at where the middle of the circuit is and split it there, then fidn which half is faulty. Carry on splitting the faulty section in half until you find it.
 
What made the customer call you in the first place? Had they been doing any work of some sort?
Any building work or similar within the house? Or did the sockets just pack up working for no particular reason?
 

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