My sister in law,the one with all the airs and graces,had heating problems
I am not an "Engineer" so wasn't considered worthy enough
She paid 7oo pounds over a 4 month period for plumbers to find out why the back boiler was turning itself off frequently
2 Brand spanking new programmers didn't sort it,neither did a dozen or so paid visits by these engineers
Eventually the call came via the Mrs, for me to have a look
The problem took all of ten minutes to sort,that was mainly spent trying to remove the programmer front plate
The "Engineers" had replaced the programmer twice with an identical model and re used the same back plate
Thats where the faulty neutral connection lay undetected by these "Engineers"
I tried to explain to her that a spark was a better option than an "engineer"but I expect my rating with the woman is still well below the Plumber,sorry i mean "Engineer"