OP
lloyd1980
These all sound like good,yet reflexed responses What are the real counter measures. If the customers have catalogues as arms and the ungratefull,out of habit,who counter all final bills quoting so called whole sale prices,do you walk away?
On the side,my missus has just accused me of not really wanting to work for my self because I won't drop my prices to guarantee the work.Obviously she is envious of the sparks potential to earn,but also becomes annoyingly aware if i've over priced a job according by her own wages.She comes from a council house background and can't help her self but to drag me down to council estate prices?I try not to discriminate between customers but does anyone else look them up and down and make an instant judgment as to how much to charge? Cheers
if you come accross a customer with catalogues as arms then in your price just put what you normaly charge for materials witha mark up, if they question it then just say these are my prices for supplying the materials, this is what im charging, if you want to supply then go ahead , also make sure you only give estimates for the work
when inevitably the customer gets the wrong matirials 1 way switches instead of 2, not enough cable, generally no screws or plugs,extractor fans without the ducting, LV lights without the transformers or jb's, no brown sleeving ( I could go on ) so you keep sending them out on errands as you need the stuff straight away
generally after 3rd trip they cant be bothered and send you for the rest
so you mark these up more than you would have normaly, and the wasted time you spend at the house waiting for stuff goes on the final bill as hours spent on the job
either way you make your money mate, I prefer labour only as there is NO responsibility to reapir the stuff or replace it without charge