G
Guitarist
I went to quote for what was supposed to be a new consumer unit last week, but after testing the installation it became apparent that the place needed a complete rewire. The customers have just moved into an old bungalow with original wiring from the 60's and LOTS of DIY additions, so they were actually expecting it, along with the surveyors report that it probably needed rewiring (they didn't tell me that part until after I'd told them).
Anyhoo, I spent 2 hours with the owners, making sure we had covered exactly what they wanted in their new home, then went home to sort out a quick quote (not itemised). As they were in a hurry to get the ball rolling, I dropped the quote back later that day, along with my terms... 30% upfront, 30% after 1st fix, remainder at end. That evening the phone rang and the husband told me that they'd like me to carry out the work, as they were so impressed with how thorough I'd been, and could I give him my bank details for a transfer of funds, which I did.
Checked my account an hour later and the 30% had been deposited! Don't you just love customers who understand how important cash flow is to a business?
Anyhoo, I spent 2 hours with the owners, making sure we had covered exactly what they wanted in their new home, then went home to sort out a quick quote (not itemised). As they were in a hurry to get the ball rolling, I dropped the quote back later that day, along with my terms... 30% upfront, 30% after 1st fix, remainder at end. That evening the phone rang and the husband told me that they'd like me to carry out the work, as they were so impressed with how thorough I'd been, and could I give him my bank details for a transfer of funds, which I did.
Checked my account an hour later and the 30% had been deposited! Don't you just love customers who understand how important cash flow is to a business?
