Emergency call outs - DOMESTIC - Small one man band companies

[sythai]

Had an interesting one last night....

See here (post #695) : http://www.electriciansforums.net/e...forum/11384-tell-us-about-your-faults-70.html

2nd domestic call out in 2 years.

Not so bad really 17:30 - 20:30 ----> disabled customer ----> 1/2mile from my place --->£35/hr

And back next week to finish off which I've priced for them and will do quite nicely out of also.

Wasn't doing much else TBH, no beer as Jan detox, only watching rubbish on TV or sat on here. Only downside was a bit late for my dinner, oh well

And just had £15 TIP put through my door......... Happy Customer = Happy Me = Happy Days :charming:

 

[Groucho Mace]

Don't advertise emergency call outs but tell all customers I'm only a phone call away, should they have a problem. Like other sparkes on hear have said I can often talk them through any problems over the phone or arrange to visit at a more suitable time. I had a call just before Xmas ref: Freezer in garage not working and the elderly couple were worried, I agreed to visit on my way home about 6-ish. In the meantime i put my phone on charge in the van. When packing our tools away I received a voice mail from the Lady explaining that her husband had reset the mcb and all was ok, she thanked me for offering to come out. I thought no more and went home (kinda relieved really :goofy: )
When I came home the following eve I had a Xmas card from the Lady with a tenner in it!. I was very shocked to receive this and its nice to be appreciated. restored my faith in humanity again!
Until the next awkward customer calls :banghead: