SMA Sunny Beam - System Search Failed

[JBF]

Hi there,

I have just fitted a Sunny Boy 1700 with a Sunny Beam to monitor it however whenever I do a system search it comes up with "The System Search Failed" This seems to be before it has even finished doing a search! Any body else had this problem and if so how did you resolve it? :frown2:

 

[Graeme Harrold]

Might be a daft question, but has the inverter got the bluetooth capability, if not then you will need the optional piggyback. SMA are showing Bluetooth as optional extra.

 

[JBF]

Not a daft question this inverter does not come supplied with Bluetooth but have fitted the piggyback to it. I suppose I should check if this is working but as I mentioned in original post the Sunny Beam does not even seem to finish the search before coming up with "The System Search Has Failed" I presume as well that if it could not find an inverter it would just say nothing found rather than failed! Happy to be put right though.

John

 

[Graeme Harrold]

Been lucky and been tied to 4000TL so bluetooth built in. Try changing the Net ID to something different as I do this on all of mine to allow the laptop and Sunnybeam to connect at the same time. If you have a bluetooth phone, it will also find the device - handy method of checking the inverter is transmitting.

 

[Markc]

Are you within 1 meter of the inverter when first pairing it?

We have done a few Sunnybeams now and all had to be within a meter when first pairing. OK once paired but must be within a meter when searching?

 

[Worcester]

Make sure you've set the dial to something other than 0 (0 is disabled)

1 only allows one master (Sunny Explorer OR Sunny Beam to connect)

So set it somewhere between 2 and F

Hook up with Sunny Explorer to make sure you can see it, then hook up the Sunny Beam.

 

[JBF]

Not quite sure if I was quite within 1 Meter but did take it to next to the inverter after it failed to work in the kitchen. Will go back and check for a blutooth signal with my phone this week and take it from there!!!

 

[Graeme Harrold]

Never had a problem of being within 1m of the inverter when initially searching, you either have a signal or you dont. More walls etc in the way and you will loose it quickly. Only prob I had was the NetId on my first install, but once set to somewhere between 2 and F, it was plain sailing.