Electric touch hob not coming on (plus consumer unit issue)

[Dave OCD]

It is plastic.

Would you like to put money on that, looks very much like the metal unit to me.

 

[westward10]

Would you like to put money on that, looks very much like the metal unit to me.

Maybe, op is it plastic or metal the new board.

 

[crapusername]

It looks like the "Electrician" has fe your new CU which contains modern up to date CBs from an Old style CU, don't go sticking your fingers in to the old box but have you any idea what size fuse he has taken the supply to the new CU from?

That's what it looked like to me too. Is that acceptable to do? I have no idea what size fuse he has taken the supply from though.

Yes sorry you did. You need to get the electrician back it should have been tested. When did he install that new board it looks non compliant to me.

It was installed last week. What makes it non compliant? It looks plastic but I think it is actually metal. It says on the label that the housng conforms to b's en 61439-3 if that means anything to you?

Basically your electrician has used a BG 'garage' unit which Screwfix sell. Nothing wrong with them but there is clearly something wrong with the installation, you really need someone competent to check this through- in fact the bloke who did the work should have returned straight away instead of guessing the hob itself was faulty and causing you all that wasted time and effort !

Yeah it would have been nice if he had come straight back. In fact he said he was coming back today but didn't turn up.

Simple to say, a layman like yourself would find getting the information from a forum, not your fault, just make sure Mr Muppet comes and sorts your cooker out

I will make sure that he does. Thankyou very much for trying to help me, that goes for all of you too

 

[westward10]

I would get a totally independent electrician out.

 

[Dave OCD]

Maybe, op is it plastic or metal the new board.

See post 53.

 

[crapusername]

I expect so Westy, bloke that did it probably don't know what AM 3 is

Would you like to put money on that, looks very much like the metal unit to me.

Maybe, op is it plastic or metal the new board.

It looks plastic but it feels metal. Now I'm starting to doubt my own ability to tell what metal feels like. Lol (as the kids say)

Does the induction hob have a controls lock?

I.E press 2 buttons together to turn it on or are you doing that?

What make / model hob is it?

It is a belling ct601 and I've tried every combination of buttons that I can think of

 

[westward10]

Try sticking a magnetic on it.

 

[crapusername]

Try sticking a magnetic on it.

Tried that and it fell off. It still feels like it's metal though.

 

[westward10]

Tried that and it fell off. It still feels like it's metal though.

Just Googled it and it probably is metal, odd magnet doesn't attach to it.

 

[crapusername]

Just Googled it and it probably is metal, odd magnet doesn't attach to it.

The way this kitchen install is going I wouldn't be surprised if the magnet itself has forgotten what metal is. Thanks a lot for all your help

 

[westward10]

The way this kitchen install is going I wouldn't be surprised if the magnet itself has forgotten what metal is. Thanks a lot for all your help

No worries I think we would like to know an outcome at some point.

 

[Dave OCD]

So W10, are you ready to admit you were wrong yet ?

 

[Dave OCD]

Cast alloy of some sort, not necessarily high ferrous content.

 

[crapusername]

No worries I think we would like to know an outcome at some point.

I'll definitely make sure I let you know what happens. Thanks again

 

[westward10]

So W10, are you ready to admit you were wrong yet ?

Sorry Dave, not used to using inferior boards so maybe I was incorrect, odd magnet doesn't stick though. I am currently beating myself with a stick.

 

[Dave OCD]

Sorry Dave, not used to using inferior boards so maybe I was incorrect, odd magnet doesn't stick though. I am currently beating myself with a stick.

For the money they're actually a pretty decent unit, very sturdy.

 

[Midwest]

Quite Sunday afternoon, not much going on

 

[Wilko]

I missed all the action, but I've a serious case of username envy ...

 

[Octopus]

Back to the .OP...

Have you paid him?

What certificates did he give you?

Has he promised to get the labc part p done?

 

[PEG]

The hobs display isn't lighting at all and it isn't tripping the circuit breaker. Have tested the cable with be of those cheap pens that you just hold near a cable and it flashes and beeps. When the 6amp circuit breaker is on it beeps, flick it off and it doesn't meaning that the MCB hasn't failed right?

The odd thing is that two identical hobs have been tried and neither will light up or anything.

Any ideas?

Hi,this is the sentence which worries me...who did this "testing by substitution?"

If it was the "electrician"...then,he is not.

 

[Taylortwocities]

Do we know if the magic wand bleeps when it is waved near the cable at the hob end?

Dear OP. Please note that those wand things are OK to give a general indication of the presence of a voltage in a conductor. But the hob will need continuity in the NEUTRAL conductor as well as the live conductor. And you aren't going to find that with a fairy wand.

You need a proper two probe voltage tester to determine this, or a multimeter at the very least.

 

[Andy78]

For the money they're actually a pretty decent unit, very sturdy.

They are a sturdy unit. Wouldn't trust the switchgear as far as I could chuck it and the supplied blanks don't comply though.

 

[The Ghost]

Is the child safety lock on, no...couldn't be as simple as that!

 

[DPG]

I really do hope we find out the full story here.
Daz

 

[PEG]

I really do hope we find out the full story here.
Daz

If one can never get to the details,regarding exactly what occurs,during one of my missuses shopping trips...then,i have to believe,this would be even harder,on a anonymous forum

Basic,human nature,is to extol our virtues and luck,yet guard with fervour,our mishaps and short-comings.

Am i guilty of the same? ...only if i'm human

 

[Octopus]

If the op was on my patch I would go and take a quick look FOC.....

 

[westward10]

If one can never get to the details,regarding exactly what occurs,during one of my missuses shopping trips...then,i have to believe,this would be even harder,on a anonymous forum

Basic,human nature,is to extol our virtues and luck,yet guard with fervour,our mishaps and short-comings.

Am i guilty of the same? ...only if i'm human

PEG, do they have lectric on your planet

 

[telectrix]

PEG, do they have lectric on your planet

dunno about lectric, but they must have some good hallolucigens.

 

[sparksburnout]

Quite Sunday afternoon, not much going on

Quiet.

 

[Dave OCD]

They are a sturdy unit. Wouldn't trust the switchgear as far as I could chuck it and the supplied blanks don't comply though.

Hmmm debatable, the lid in the closed position is surely the 'fire barrier' - it even has a securing screw ?
If the blank was non-compliant what about the switchgear, that's mostly plastic ?

 

[DPG]

The main question here is: Would they now be cooking tea or dinner on this hob?
That sparksburnout feller is not allowed to answer

Dazburnsout

 

[Dave OCD]

Right now would be dinner I'd say.

 

[DPG]

Right now would be dinner I'd say.

Oh dear.

 

[Dave OCD]

Nah just being awkward, it's teatime now of course !

 

[Andy78]

Hmmm debatable, the lid in the closed position is surely the 'fire barrier' - it even has a securing screw ?
If the blank was non-compliant what about the switchgear, that's mostly plastic ?

It's not the material or fire protection I'm on about.
Live parts must only be accessible with the use of a tool or key. These flip out with a finger far too easily leaving a gap bigger than IP2X.
416.2.1 and 416.2.4

 

[Midwest]

I'll go by my Missus (she who must be obeyed) 'What do want for tea love?', we are talking 6.30 (that's 1830hrs). Argument over, as far as I'm concerned. Incidentally, its me that cooks the !?*$@:; dinner, I mean tea.

 

[Dave OCD]

It's not the material or fire protection I'm on about.
Live parts must only be accessible with the use of a tool or key. These flip out with a finger far too easily leaving a gap bigger than IP2X.
416.2.1 and 416.2.4

Fair point Andy, although if anyone was then daft enough to wiggle a finger through the missing 'blank' hole there's still IP2X protection from the busbar shroud.

 

[Andy78]

Fair point Andy, although if anyone was then daft enough to wiggle a finger through the missing 'blank' hole there's still IP2X protection from the busbar shroud.

A protruding prong for an MCB to sit on would be accessible.A busbar shroud does not usually provide protection from a finger, even when the prong is sawn off or the busbar trimmed down.
That's my view anyway. I only use din rail mounted blanks.

 

[sparksburnout]

Right now would be dinner I'd say.

Correct answer.

 

[Dave OCD]

If spare 'prongs' don't have a supplied insulating cover I like to cover them with a bit of insulation from a meter tail or similar, brown of course.

 

[sparksburnout]

I'll go by my Missus (she who must be obeyed) 'What do want for tea love?', we are talking 6.30 (that's 1830hrs). Argument over, as far as I'm concerned. Incidentally, its me that cooks the !?*$@:; dinner, I mean tea.

Now we are trespassing into unknown, dangerous lands. When you say "what do you want for Tea (dinner) love?", are you telling us that this is you uttering these words, and not your other half?
If this is the case, I think she might need to look at her job description??

 

[Rpa07]

Now we are trespassing into unknown, dangerous lands. When you say "what do you want for Tea (dinner) love?", are you telling us that this is you uttering these words, and not your other half?
If this is the case, I think she might need to look at her job description??

Uh oh!
And whilst we are there @Midwest all you seem to do these days are cook and eat. Are you sure you're on the right forum, this isn't "eclecticfoodroom"!
Almost clever but not quite!

 

[Midwest]

Quiet.

I do these things entirely for 'your' now sparksburntout, as it seems you do!

 

[Midwest]

Now we are trespassing into unknown, dangerous lands. When you say "what do you want for Tea (dinner) love?", are you telling us that this is you uttering these words, and not your other half?
If this is the case, I think she might need to look at her job description??

Nope she ask me what I want for tea, then I cook it. No confusion

 

[Midwest]

Uh oh!
And whilst we are there @Midwest all you seem to do these days are cook and eat. Are you sure you're on the right forum, this isn't "eclecticfoodroom"!
Almost clever but not quite!

I do a little bit of electrical work, when I'm not doing that, cooking and drinking, excuse me fine wine and dining, damn it beer & tea.

 

[freddo]

Single phase links not fitted in hob.

 

[Taylortwocities]

This is ridiculous. As far as I can see, at no point, has anybody used a proper voltage tester to check if there is 230V at the connection point before the hob itself.

 

[Des 56]

I would suspect that there is a failure and unlike the Hobs it can stand on 2 legs

This is ridiculous. As far as I can see, at no point, has anybody used a proper voltage tester to check if there is 230V at the connection point before the hob itself.

You say the same except you make the point so much better than I

 

[crapusername]

Hey just an update. The electrician EVENTUALLY came back out.

I spoke to him on the phone and he said again something along the lines of 'if the hob doesn't work it must be faulty. It sent my wiring but I'll come have a look anyway'.

Then he didn't turn up when he said he was going to and pretended he had never agreed to come on that day.
Then he eventually arrived and took a look in the consumer unit, looked puzzled for a few seconds before this conversation happened

Him: yeah it's all right. Just how it's supposed to be
Me: but it doesn't work
Him: it won't do. I've put the neutral in the 6amp breaker and the live in the 32amp.
Me: so it isn't right then
Him: of course it's right, that's how I always do it so that you can't get electrocuted by the bare wires before you install the hob. I told you I was coming back to change it over when the hob got installed.
Me: no you didn't, if you knew it was that then you would have said on the phone, you wouldn't have said the hob was faulty if you knew you had wired it like this and it couldn't possibly work.
Him: I never said that. This is how you're supposed to do it.

Then he moved the neutral from one breaker to the other. Without switching either off by the way. Is that safe? And instantly the hob beeped in the kitchen and sprung into life.

So now I have one happy hob and an electrician who is a clear liar.

Out of interest is he right? Is it normal to connect the live to 32amp and neutral to 6amp temporarily for a week until the hob is installed?

And as for you lot when don't know your dinner from your tea. I had my dinner a few hours ago and my tea is in the oven now. I had to clear that up

 

[Octopus]

^^^

Gobsmacked if this account is true