The accepted norm for start currents in star connected motor is typically 2.5 times FLC (For Delta start up to 6 times). However, what this does not take into account in your case is the initial inertia in the system. For a crusher I would say that the reason for the high start currents is down to this. Best thing to do would be get some means of recording the start currents involved in this, and then look at what can be done to provide a solution.
Bear in mind the reason for using star/delta is to reduce the starting current of the application, but the torque produced by the motor in star connection is not as high as that in delta connection. It very much looks as if your motor is not capable of producing sufficient torque to run the machine up top speed (70-80%) before switching to Delta, and due to this you are experiencing high start currents.
Also when you state start current is 1800 amps, is this the initial spike when the star contactor comes in or is it the average current over the start time ? If its the spike current, then your start current will actually be closer to 900 amps.
Another option could be to try to start the motor DOL in Delta (assuming your electricity supplier is happy with this) and measure the current then. I do not see that the start current should be any worse than it is already.