Re: New PV Installation only half working and Installer giving the silent treatment..
Gents, sorry for bing away for so lond and not reporting back sooner. One problem remedied you seem to quickly move on to the next....
Finally I managed to get the installer to send round a sparky and a roofer. They quickly found a loose connection and once connected the panels paired up nicely. During their visit I asked them to tidy up all cabling and ensure that all cables are up off the roof and no lengths are flapping around. The guys did this whilst they removed each panel one by one to secure each optimiser with two bolts instead of just the one. The guys also found at least two tiles under the panels that were smashed. Obviously the initial installers thought that I'd never know, that is until the water started to pour in!! I must say that the guys that came round were 1st class and couldn't do enough to help. Anyway, that is it, the system is working well and I can monitor via teh Solaredge online portal as I have connected my inverter to my router. 11.2kwh seems to have been the best day I've had since Nov11. Here is hoping for many more sunny days! Thanks again guys for all your comments, hopefully I can be of help to someone some day? All the best. Craig
