B
billy10
Don't sound like you will get him to budge, and it might just be easier to keep him happy. Have you tried talking to your scheme provider?
I've spoken to my scheme provider and they agree with me, he basically said that he'd never heard of this before and neither have I.
It's all just boiling down to one persons preference I think and he's trying to make his opinion fact by spouting open to interpretation regulations.
I'm waiting to speak to the customer as they haven't answered their phone thus far but it's an awkward situation as I think it's compliant, my scheme provider thinks so too and general consensus here seems to indicate people think the same so maybe wait to see how it pans out.