Discuss ebay van trouble in the UK Electrical Forum area at ElectriciansForums.net

T

tbs1983

Hi guys, Sold my old van on ebay the other day. £600 buy it now. Listed every known fault I could think of, said the usual stuff like no tyre kickers, haggling etc, price is final.

Some guy bought it and turned up with his mate to collect on friday, from the word go he was checking everything thoroughly, picking out faults, and being quite intimidating.
He asked to take it for a test drive so I agreed with me as passenger, again he was picking and generally degrading the van. He picked the tracking was pulling to the left slightly which I hadn't realised, but agreed with so i knocked £50 off the price.
Cash was paid, documents wxchanged and off he went.

This morning i receive an ebay message off him saying on the way home the van went into limp mode, that I must have known about it, that its gonna cost hundreds to repair and basically demanding £100 part refund or he will give me bad feedback (I have a 10 year 100% history)
In two years of ownership it never went into limp mode with me, then suddenly by coincidence on his first journey it does for him.

Ive refused the refund, told him he had ample opportunity to check van thoroughly which he did, and even test drive it.
Ive said if he wants to pursue the matter further to contact his solicitor and we will settle the matter in court.

I'm 100% convinced he's a chancer and trying it on.

Be warned, the used vehicle market has far 2 many dodgy geezers for my liking, buyers as well as sellers.

Have I done the right thing? anyone had similar?
 
Don't worry about it. He sounds like the sort of guy to try it on for sure. You get a chance to respond to any bad ebay feedback as ha been said above.
Feedback on ebay is only calculated over the last 12 months now anyway, so even if he does leave one bad comment, it will be back up to 100% next year.
 
You should not have let him take if a test drive . He'd already agreed on price . Risk you take on eBay . Bought as seen ! Always have that listed they are cars/vans of course things go wrong with them ! ( my father sells 2nd hand death traps oops I mean cars ! )
 
Didnt actually use the words 'sold as seen' in my listing, but listed every single small problem I was aware of, plus said

'remember this is a £600 van not a £6000 van, If you want a mint van look elsewhere, If you want a cheap van with 9 months MOT and 3 months tax, and are prepared to live with or repair the known faults this could be for you'

I hate the used vehicle industry with a passion, got caught out with a bad purchase on a car last year, now I'm having hassle as a seller!

Horrible industry!. glad i chose Electrics!
 
Thanks for the feedback guys, Been worrying me all day despite knowing Ive done no wrong.

My Mrs said after he went he looked/sounded like a Gyppo, might have known i'd have hassle.

Not had a reply yet after sending the one saying I won't refund and to contact his solicitor.
Waiting for a response now , if any.
Will keep u updated.
 
The only time you might have a problem is if you misrepresented the vehicle condition, and by the sounds of it you didn't. If as he says it's gone into limp home mode then the only way to find out what the problem is, is to plug it in to a diagnostic computer, now comes the good bit, this ECU will have logged all the faults that have caused limp home along with the TIME AND DATE. If he can't show you that then he can go and whistle, well he can go and whistle anyway, it was sold as seen.
 
thanks for that, handy to know. Haven't heard anything back since I sent the reply early this morning, but suspect I haven't heard the last of him, will use this info if I get any further hassle, demand a copy of the ECU printout.
 
So this guy paid £550 for a van and is now wanting it even cheaper there are times when Ebay brings out the dishonest dregs of society

It is usually better if you have a few mates round when someone is coming to view a vehicle as they always turn up with a mate or two with the intention of intimidating the seller

Have seen this attempted before first hand when my brother sold a car guy came up with problems that didn't exist the thing is my brother is a mechanic and didn't let onto this until the guy kept on finding more and more minor faults on a car that was 8 years old he eventually told the guy to take a hike as he wasn't getting the car as he wasn't going to take his money however little he wanted to pay.

A tip some one gave me years ago was to get them to sign a receipt for you that the vehicle was sold as seen with no warranty and by signing they are accepting this
 
.......this ECU will have logged all the faults that have caused limp home along with the TIME AND DATE. If he can't show you that then he can go and whistle......

My thoughts exactly tell him to show you the evidence of previous limp-mode events or take a hike.
 
They won't even let me take fire arms on domestic flights any more never mind international. I blame the Yanks....
 
that's nothing ( the OP, i mean). heard yesterday a guy sold a genuine 2nd hand rolex on ebay for £4K. buyer opened a dispute, saying it was fake. ebay gave him the 4K back and took it off the seller. buyer then returned a fake watch.
 
I have a brother in law who's exactly the same. Every single purchase he makes he find fault with and demands a refund or discount or something for free. It was so rediculous it was astanding joke and everyone who knew him knew he was famous for this. He's like a pit bull and doesn't let go until he gets his way, he's had more complaints letters published in the local rags than I've had hot dinners. Last time I was in the UK and we went to a restaurant he started making a scene because there was something supposedly wrong with his food and the manager refused to discount his entire meal from the bill. We fell out that evening because after several warnings I gave him a firm clip around the ear when my sister wasn't looking.
 
Had a few problems with eBay myself recently when selling things. So just don't use it now. I have found Gumtree very good for selling on, also CEX for electronic goods is reasonable, don't get quite as much from them but no hassle and you can always refuse there offer if you don't like it.
 
I'm always wary of E-bay cos it's an age thing (I think) us oldies don't entirely trust computers & things BUT .....



< --------------- THIS came from E-bay and it perfect!!! :)
 
the the OP- your problems started when you gave the guy a discount.i think you now realise this! it seems to me that you were more than honest with the description and the buyer shouldn't expect a fault free drive.for all you know, he could have hit a pot hole on the test drive and put the alignment out... you said yourself you hadn't noticed it prior.
I don't think you will be hearing from the guy again. He thinks you are an easy target, but just stand firm and let him say what he wants. If he leaves you negative feedback, so what. 1 bad comment when the rest are perfect won't matter to 99.9 % of the people that buy from you again. I was the same as you and had perfect feedback for yearsss, then 1 dick ruined that. I was raging because it wasn't justified, but it hasn't stopped me selling anything since. Do YOU only buy fro people on ebay that have100% positive feedback? Thought not! Like I said, it really doesn't matter to most.
 
Last edited by a moderator:
cheers Dan, still not heard anything back from him 36 hours after he first made contact and 24 hrs after I replied.
I suspect your right that he saw me as an easy target.
Got the whole ECU record thing stated above as a back up now if I hear any more.
 
Agree with Dan86. People will see the rest of your feedback is good so don't worry.

I've sold over 1400 things on ebay and only ever had one negative feedback. The guy reckoned the item was faulty. It was actually brand new, but ebayer always favours the buyer and so forced me to refund him. He returned the item, which I resold (although as 'used' now obviously) for a lesser amount. I got good feedback from the second buyer. Doh!

Interestingly, the buyer has set his feedback set as 'private' - draw your own conclusions.

The trouble with ebay is that you can't leave negative feedback for a buyer in this situation.

Check the guy's own feedback on ebay (both given and received) - has he done this sort of thing before?

Daz
 
cheers Dan, still not heard anything back from him 36 hours after he first made contact and 24 hrs after I replied.
I suspect your right that he saw me as an easy target.
Got the whole ECU record thing stated above as a back up now if I hear any more.

Tell him to go find another mug to screw over.
 
there's always 1 will try it,I remember my son buying a car some years back from one of our asian cousins,he wanted 2 grand for it,said it was excellent condition etc giving it the usual large bit.Anyway I went to look at it and put my best "fords" overalls on,took it for a test drive then gave him a long list of faults with it,all minimal but he didn't know that,it all started because the car was painted in a pearlescent finish,you know the stuff that looks one colour from one direction but different from another?well anyway there was a scratch round the drivers door lock and this clown was saying it was only a fiver to repair it! So I thought right "open season",the student is about to meet the master,anyway by the time I'd finished I offered him 1250 and he was begging me to take it away.As they say you can't kid a kidder,
 
Hopefully you only contacted the pikey sorry buyer through e bay messaging if you did and you do receive bad feedback contact ebay and inform them what's happened they will under certain circumstances remove bad feedback. A similar thing happened to my daughter and ebay were very helpful and sorted everything even threatening to ban the buyer from ebay.
 
I wish to make an apology as I may have given some misleading information. After receiving the Thanks and Likes (Thank you all) I re-read my post. The ECU probably won't record Time and Date but will record mileage at which fault occurred. Sorry for any confusion. Steve.
 
we all make mistakes, as the hedgehog said, climbing off the bog brush.
 

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